Terms of Use


Beth Senter, R. Ph.,
Specialist pharmacist

What makes a specialist pharmacist special?

Working harder to keep you safe

Prescription safety is a top priority at Medco. That's why we've invested so much time and effort to developing procedures that focus on prescription safety. And studies have shown that it's paid off: Our patented dispensing process, for example, has made Medco 23 times more accurate than what has been shown in a study of dispensing accuracy in retail pharmacies.*

Medco safety in action

These actual case histories show how Medco specialist pharmacists have played a proactive role in keeping their patients safe.

Case history #1: Immunology
Patient: A 68-year-old man with rheumatoid arthritis.

Specialist pharmacist intervention:
A Medco immunology pharmacist reviewed the patient's new prescription and noticed that the physician had increased the dosage more than three-fold from the last prescription. Dose-related side effects of this medication could be lethal. The pharmacist contacted the physician.

Results: The physician realized that a dose-
related mistake had been made with the new prescription.
The physician then corrected the mistake.

Benefits: Potentially toxic-and lethal-dosing avoided. The physician was highly appreciative.

Case history #2: Pulmonary
Patient: A 43-year-old woman with asthma.

Specialist pharmacist intervention:

A Medco pulmonary pharmacist noticed that this patient had been ordering two to three inhalers per month of her rescue medication for the past year. This indicated high usage of a medication that, when overused, could lead to death. What’s more, the patient’s records didn’t indicate a prescription for a controller medication. The specialist pharmacist called the patient and the doctor to discuss the issues.

Results: The physician was unaware of the high use of the rescue medication and agreed with the Medco pharmacist’s recommendation to prescribe a controller inhaler.

Benefits: The patient is looking forward to better control of her asthma and less dependence on her rescue medication.

Case history #3: Diabetes
Patient: A 68-year-old woman with diabetes who was having trouble controlling her blood sugar.

Specialist pharmacist intervention:
When reviewing the patient’s prescriptions, one of our diabetes pharmacists noticed that the physician had doubled the dosage of the prescribed medication. This higher level would not be optimal for control of blood sugar and, what’s more, it might increase the risk of serious side effects. The diabetes pharmacist notified the physician.

Results: After contacting the prescribing physician, the dosage of this medication was lowered and the dosage of the patient’s second medication was increased.

Benefits: Better control of blood sugar and lower risk of hypoglycemia.